Customer Service Representative

Job description

Toronto-based Medical and Dental Supply company is looking for an experienced Full time Inside Sales Representative.

Our corporate culture is focused on a family-first environment. We encourage a healthy work-life balance and lifestyle and have policies and practices that promote personal and professional development.

The successful candidate will be responsible for:

• Sales Support for the management team
• Develop new business via telephone and mass communication such as email and social media to introduce Ancin Health Inc. and identify appropriate buyers within the target market.
• Follow up on leads and conduct research to identify potential prospects.
• Answer incoming calls for product inquiries and to place orders.
• Establish and maintain relationships with key accounts.
• Introducing new products and promotions to clients over the phone and via email.
• Work with the Sales team to develop and grow the sales pipeline to consistently meet revenue goals.
• Manage data for new and prospective clients within CRM, ensuring all communications are logged, information is accurate and documents are attached.
• Prepare and analyze sales pipeline reports .
• Assist and participate in market analysis, development, and implementation of new sales strategies tailored to meet the needs of our customers and target markets.

Qualifications:

A minimum of 2-year experience with customer service and experience in a sales-related role, postsecondary education preferred (not mandatory).

Personal Characteristics

• Project management skills with strong sales and customer service skills.
• Effective verbal and written communication skills.
• Flexibility to adapt and produce results.
• Detail and Goal-oriented.
• HS Diploma, Bachelor’s Degree preferred.
• 1-3 years customer service, telemarketing and/or inside sales experience.
• Demonstrated ability to meet and/or exceed determined sales and activity quotas.
• A proven track record of strong client relationships.
• Excellent client service skills.
• Proficient in MS Office products (Excel, Word, MS Outlook, MS PowerPoint).
• Experience with CRM system preferred.

Base Salary of $45,000-$50,000 depending on experience

Please email us a copy of your resume at careers@ancinhealth.com